REWARD CLUB

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FAQ

Use this text to share information about your product or shipping policies.

What is your return policy?

If you are not satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 14 days of shipment date.

We DO NOT offer free returns, you are responsible for covering the cost of the delivery of your package when returning it to us.

Can I cancel my order?

Email us here support@fanaticfranchise.com to cancel your order or to make amendments.

How much is shipping?

We always offer FREE shipping across the U.K. as this is where the brand is based & on international orders we offer FREE shipping on orders OVER £120!

  • Discount

    Use code “FANATIC” at checkout

  • Customer service

    Our customer support is available monday to friday: 9am-5pm.

  • Secure payment

    We use a secure payment system. A payment process that ensures our users financial and personal information is protected from fraud and unauthorized access.

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